Sports Lid


What methods of payment does highzen bottle accept?

We accept Visa, MasterCard, Discover and American Express. Debit cards with a Visa or MasterCard logo are also accepted. 

How do I track my order?

As soon as your order ships, we'll send you an email with the shipping and tracking information. Using the tracking number(s) provided, you can track your order by visiting the FedEx or USPS website to follow your highzen bottle on its journey from our warehouse to your destination. If you still have questions, feel free to contact us.

What is my Highzen bottle made of?

All Highzen products are constructed of premium, 18/8 (18% chromium, 8% nickel) medical grade stainless steel. Our bottle lids are made of BPA free polypropylene #5,  And this plastic have been tested and no leaching harmful chemicals or present health risks. They carry no bisphenols (BPA, BPS, etc.).

How care for the bottle before initial use?

Hand-wash your flask and cap with hot, soapy water. Rinse the flask as well as the cap and it’s ready for adventure.

The inside of my Highzen bottle has developed stubborn stains. How do I safely remove them?

Never use bleach or chlorine. Instead, we recommend one of the following:
• Use an all natural cleaning tablet like Bottle Bright
• Pour a solution of white distilled vinegar and warm water (1:5 ratio) into your Highzen and let soak for 10 minutes
• Create a paste with baking soda and warm water and gently scrub the paste directly onto stains with a soft bristled brush


We want to get you your highzen bottle as soon as possible. That’s why we make every effort to process your order quickly so you can put your bottle to good use sooner.

1.Shipping Area:
We ship to locations within the all United States.

2. Postage:
Free shipping in the United States of America.
1) Remote areas 4-7, an additional $4.30 / piece is charged;
2) If the address provided is incorrect, the correction surcharge is $14.5 / piece;
3) If there are other miscellaneous charges, they will be charged according to the UPS charging standard

3. Processing time:
We need 12-24 business hours processing time and then your order will be shipped. 

4:Delivery time:

We've made every effort to get your orders processed and shipped faster.We will ship your order within 48 hours from the US by UPS. 

Please allow 1-5 days for your shipment to arrive at your address. However, due to our inability to control the transportation, the arrival time will be different according to the actual situation.

Please check the order at the backstage to confirm how long it will take for the delivery.

Due to the Coronavirus pandemic,any delivery dates provided by Highzen are estimates and not guaranteed. We will send you an email when your order has shipped and you may review your order and shipping & handling information on your account if you have registered,expedited options may not be available in all areas.

For more shipping information, please kindly contact us by leaving a message to contact@highzen.co. We will get back to you within 24 hours.

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